I get a host error, connection or bad gateway error 502:

Receipt of a Host Error, Connection Failure, or Bad Gateway Error (502) typically indicates one of two specific issues impacting service accessibility: 

1. The Surgical Planner application must be actively running on the Cassini Ambient computer to be accessible via a remote web browser. Remote access will fail if the application is closed or if the Ambient computer is powered off. 
2. Network Connectivity: Verify the stability of the local network and confirm that internet access is fully operational, as internal network issues can prevent service communication.

For further assistance please contact support@cassini-technologies.com or visit support.cassini-technologies.com to raise an e-ticket.