- First, navigate to the "View Cases" screen and adjust all filters to the "All" setting. This will ensure no cases are hidden.
- If the patient is still not visible, the case data may need to be refreshed. Please re-export the data to a USB drive and then re-import it into the Guidance system.
For further assistance please contact support@cassini-technologies.com or visit support.cassini-technologies.com to raise an e-ticket.
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